Privacy Policy

This privacy policy applies to all apps and services published by SEY Solutions (ABN 13 531 353 123), operated by Jack Dempsey. This includes SparkyToolkit, Banjo, Melt, ElecCalc, SiteStock, Smart Batch, and any future products.

Information We Collect

Apps that store data on your device only

Melt and Banjo (free tier) store all data locally on your device. We do not collect, transmit, or store any personal information from these apps. Your data never leaves your phone.

Apps with accounts or cloud features

SparkyToolkit, SiteStock, and Banjo Pro (iCloud sync) may collect:

• Email address (for account creation and communication)
• Usage data (calculator usage, feature interactions) to improve the product
• Crash reports and diagnostics (via Apple or third-party crash reporting)

Website and waitlists

If you join a waitlist (e.g. Banjo waitlist), we collect your email address. This is stored in Supabase and used only to notify you when the product launches. We do not sell or share your email with third parties.

How We Use Your Information

• To provide and maintain our apps and services
• To process subscriptions and payments (via Apple App Store or Stripe)
• To send product updates or launch notifications (waitlist only)
• To improve our products based on aggregated, anonymised usage data
• To respond to support requests

Third-Party Services

Our apps may use the following third-party services:

• Apple App Store for app distribution and in-app purchases (StoreKit 2)
• Stripe for payment processing (SparkyToolkit subscriptions)
• Supabase for database and authentication services
• Apple iCloud for data sync (Banjo Pro)
• Anthropic Claude API for AI features (SparkyToolkit AI assistant)

Each of these services has its own privacy policy. We encourage you to review them.

Data Storage and Security

Where data is stored on our servers, it is hosted on Oracle Cloud infrastructure in Australia. We use industry-standard security practices including HTTPS encryption, JWT authentication, and access controls. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Export your data in a portable format

For apps that store data locally (Melt, Banjo free tier), your data is already entirely under your control. Simply delete the app to remove all data.

Children's Privacy

Our apps and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our apps and services after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy or your data, contact Jack Dempsey:

• Email: jjtdempsey@gmail.com
• X: @JackDempseyAdl
• ABN: 13 531 353 123
• Location: Adelaide, South Australia